22-23 SEASON PASSES ON SALE

TEMP

75°F

Trails

Food & Beverage Manager

Job Summary:

The primary responsibility of the Food & Beverage manager is to oversee all kitchen operations as well as inventory for the beverage department which includes the services at the Historic Chalet, Sundance Chalet, and any outlying area in which food or beverage is served.

Season Responsibilities: 

  • Supervision:
      • Hire, Train, and supervise all kitchen staff 
  • Kitchen Operations
      • Ensure food is prepared, portioned and cooked to proper health code standards 
      • Maintain a safe and efficient kitchen through equipment management and cleanliness.
      • Model, lead, and support safety programs. Stay current with guest and employee health and safety regulations, 
      • Maintain a daily checklist and report for food quality and portions.
      • Be present and handle guest services issues and complaints that may arise 
      • Coordinate and cooperate with other departments daily
  • Administration
      • Manage daily schedule for personnel and coordinate with administration on estimated attendance levels for proper coverage
      • Order food & beverage supplies, ingredients and products and maintain an inventory that can be stored and kept fresh appropriately.  
      • Develop & assist with menu builds, and proper food pricing to drive revenue 
      • Insure departmental compliance with the Employee Handbook and Guest Services procedures including dress code, and behavioral standards
      • Review food and beverage related accidents and ensure that all documentation is handled appropriately and timely
      • Attend weekly staff meetings and liaison with Granite Peak Management for various needs for other departments such as ski & snowboard, group, or event programs.
      • Communicate, manage & authorize payroll through the “When I Work” Scheduling Program 
      • Monitor the payroll process to ensure accuracy and timeliness 
      • Communicate professionally and courteously with guests and employees in person, through email, and over the phone to be sure that any issue has been properly processed and proactive prevention actions are established
  • Beverage Operations 
    • Order and inventory all alcohol related products
    • Develop & assist with beverage profile to meet customer demands, seasonal availability and variety.  
    • Communicate with Chalet Operations Manager on inventory needs and training of bartender/servers in regards to specialty drink options and menus.

Off-Season Responsibilities: 

  • Weddings
      • Work with the Wedding Manager for the opportunity to offer up catering services in summer of 2024 
  • Events: 
    • Work with the GM to develop and implement events & festivals
    • Oversee event food and beverage operations including staffing, services, menus and inventory.  
    • Work with the Administrative Services Director 

Qualifications:

  • High school diploma, GED or vocational training or job-related course work required
  • The ability to work in adverse weather conditions including, but not limited to  wind, snow, and ice
  • Good communication skills and ability accurately follow instructions
  • Must be a team player
  • Written communication and basic knowledge of website, basic payroll programming and general office suite of programs

 

NOTE:

Work Environment:  This position involves working outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, and requires being on your feet for the majority of the scheduled shift.

Physical and Mental Demands:  This position works primarily outside, and requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces. Must remain alert and attentive at all times.  

Customer Service Expectations:  Customer contact is high.  The ability to handle multiple situations, guest expectations and the ability to mitigate customer complaints professionally while maintaining Granite Peak policy is of the utmost importance to the success of this role.  

Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  This is not an exhaustive list of all responsibilities, duties, and skills required.  All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.