Tickets are non-refundable—a credit voucher valid for one year may be issued for online orders that have not been redeemed provided that a signed receipt is received by Granite Peak by the last day of the ski season.
Vouchers only hold the value of the product they are issued for. If a voucher is used to purchase a product at a lower price, the voucher will hold the remaining balance for future use within the time frame the voucher is valid. If the voucher is used to purchase a product at a higher price, the customer will need to pay the difference in value. Vouchers may only be used to purchase packages, lift ticket, and/or rentals. Vouchers may not be used for events, food & beverage, tuning, or retail purchases. (NOTE: vouchers are based on the full price ticket/rental at the ticket window of that day not the purchased amount - this impacts promotional purchases)
Lodging Package Cancellation Policy
Lodging Packages are designed to give guests the best value on lodging and lift tickets. Packages may be cancelled without penalty until 14 days prior to the arrival date. Packages become non-cancellable and non-refundable 14 or less days prior to the arrival date.