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Frequently asked Q's.

Common Questions answered Below!

How? What? Why? Where?

We get a lot of phone calls in a day.  As we try to answer everyone's questions as fast as we can, we encourage you to look here first and if you're question is not found, call us, text us, email us, whatever you wish! 

If you are unable to find the answer to your question below, make sure to text IVY #XXX-XXX-XXXX.  She will respond to you within seconds. If you still need help, try our new LIVE CHAT feature in the bottom right hand corner. 

Shoot us a message!

How late can we pick up our rental equipment the day before?

You are able to pick up your Rental Equipment the night before you ski from the Rental shop before 8PM. 

Can I ride the Carpet with my child if i'm not skiing?

No.  Unfortunately that is a liability for you and your childs safety.  You may walk next to it, but not on it.  

How early can I pick up my Lift Tickets?

You can always pick up your tickets from the ticket window or office the day before you want to ski.  Or you can pick them up as soon as we open. 

The office is open at 8AM every day during ski season. 

What are your hours?

Office Hours: 

Monday - Sunday
8AM - 9PM

Ski Operation Hours:
Monday - Friday 
10AM - 9PM

Saturday & Sunday
9AM - 9PM

Can I take my Rental Equipment home?

Yes, if you have renting for 2 days or more.  The items are scanned to your name and information so we will know if they are not returned.  

How are conditions today?

We encourage you to always look at our live cam camera or our updated snow report.  

We have a new weather feature in the upper left hand corner as well. 

Snow Conditions