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Careers at Granite Peak.

GIFT SHOP

Gift Shop ...

Description:

Granite Peak Ski Area is a privately-owned ski hill located in the Heart of Wisconsin. As a primarily winter season facility we depend highly on our seasonal team to function smoothly and provide the best guest experience possible. The Granite Peak Team is looking to hire sales representatives in our Gift Shop for the upcoming season with a love for the outdoors, a desire to learn, and a commitment to excellent service.

Overview:.

Granite Peak is looking for a Retail Sales Representative to provide excellent customer service, help identify client needs, present and answer questions about our products and services and recommend solutions

GiftShop.jpg

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Retail Coordinator
  • Stay up to date with new products/services

Qualifications

  • Customer Service Experience
  • Excellent phone skills
  • Highly organized
  • Can handle multiple distractions while maintaining focus
  • Detail oriented
  • Basic math skills
  • Team oriented but also able to take individual initiative

APPLY FOR Gift Shop: Download Application OR Email your resume to Caitlin@skigranitepeak.com